Privacy Policy

We may collect information you provide when registering, booking appointments, contacting us, or managing your profile, such as your name, email address, phone number, date of birth, and appointment details.

Technical data such as browser type, device information, and basic usage logs may also be collected to operate and secure the Service.

We use your information to create and manage your account, schedule and communicate about appointments, respond to inquiries, improve the portal experience, and protect against fraud or misuse of hospital systems.

Authentication uses secure httpOnly cookies to keep you signed in and protect session integrity. These cookies are required for core portal features (login, profile, appointments) and are not used for third-party advertising.

We do not sell your personal information. Data may be shared with authorized Apollo Hospital staff and trusted service providers only as needed to operate the hospital management system, process payments where applicable, or comply with legal obligations.

We apply reasonable administrative and technical safeguards to protect account and appointment data. No online system is completely secure; please use a strong password and avoid sharing your credentials.

Subject to applicable law and hospital policy, you may request access to or correction of certain personal information associated with your account by contacting us. Some records may be retained as required for clinical or legal purposes.

We retain account and appointment-related information for as long as needed to provide the Service and meet operational, medical, or legal requirements. When data is no longer required, we take steps to delete or de-identify it where appropriate.

Privacy questions may be sent to info@apollohospital.com or via our Contact Us page.