Terms of Service

By creating an account or using the Apollo Hospital Management System website and patient portal (the "Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.

You must provide accurate registration information and keep your login credentials confidential. You are responsible for activity that occurs under your account. Notify us promptly if you suspect unauthorized access.

We may suspend or terminate accounts that violate these terms or pose a security risk to patients, staff, or hospital systems.

Online appointment requests are subject to confirmation by Apollo Hospital staff. Availability, specialty assignment, and visit times may change based on clinical need and operational capacity.

Scheduling online does not guarantee emergency care. For life-threatening situations, call emergency services or go to the nearest emergency department immediately.

You agree not to misuse the Service, including attempting to access another person's records, transmitting malware, scraping data without permission, or using the portal for unlawful, abusive, or fraudulent purposes.

Content on this website and information exchanged through the portal are for general healthcare coordination and do not replace professional medical advice, diagnosis, or treatment. Always seek the guidance of qualified clinicians for personal medical decisions.

To the fullest extent permitted by law, Apollo Hospital and its affiliates are not liable for indirect, incidental, or consequential damages arising from use of the Service, including delays in appointment confirmation, temporary outages, or reliance on general website content.

We may update these Terms of Service from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms. The "Last updated" date at the top of this page reflects the latest revision.

Questions about these terms may be sent to info@apollohospital.com or through our Contact Us page.